Support

Strong Room support team is available 7 days a week from 7am – 7pm. Scroll down to make an appointment, for training for our knowledge guides (coming soon!).


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Existing Customer and Need Support?

Feel free to check out our Knowledge Center for troubleshooting some common issues. Alternatively, we’d love to speak to you, use the buttons below to organise a time to talk or have us TeamViewer into your computer.


Book a time with us

Need training?

Enter your details below to receive our automated training program. Over the course of two weeks, you will learn how to master the software.

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FAQ

Frequently Asked Questions


Got a question? We’ve got answers.

Data Migration

We offer data migration services for any system that previously used an electronic register (either another software provider or microsoft excel).

Legal

Strong Room has currently got approval from all relevant state Department of Health

Support Hours

We currently offer support between the time of 8am to 7pm – 7 days a week to ensure your pharmacy is working at maximum capacity.

Hardware Integration

Our software currently integrates with all industry standard label printers, webcams, and electronic signature pads.

Contract Durations

Currently, we offer monthly or annual subscription. You can upgrade or cancel your subscription giving 30 days notice prior to the end.

What hardware requirements do I need?

You will need an operating system of Windows 7+ with a 64 bit processor.